A user reports that an ASUS ROG Strix 850W power supply tripped their home circuit breaker shortly after returning the unit from an ASUS repair. This incident raises serious questions about the safety of the repair process and the reliability of the returned hardware. Buyers relying on this power supply for high-end gaming setups should be aware of potential risks associated with the RMA procedure.
User claims repair bypassed safety fuse, tripping home circuit breaker
The affected unit is the ASUS ROG Strix 850W power supply, a component commonly used in gaming PCs. The user experienced the circuit breaker trip after operating the computer for approximately two hours following the return from the repair center. The user restarted the computer and encountered the issue again, pointing to a persistent fault within the power supply itself.
According to the user, the ASUS service center did not replace the faulty component but instead shorted the internal safety fuse. Shorting a safety fuse effectively disables the over-current protection mechanism of the power supply. This modification removes a critical safety layer, creating a potential fire hazard if the unit draws excessive power.
The user attempted to resolve the issue by contacting ASUS US support regarding the defective repair. ASUS reportedly denied the warranty claim, citing prior unauthorized disassembly by the user. The user noted that the initial trip occurred without any prior tampering, suggesting the fault originated from the repair process itself.
ASUS has not issued a public statement regarding these specific allegations or the safety concerns raised. The incident highlights the importance of verifying repair outcomes for critical power components. Users should monitor their systems closely if they have recently serviced their power supplies.
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