Microsoft Teams is removing the free website chat support feature that many organizations relied on for external communication. This change affects users who previously used the platform to chat with clients or partners without requiring a full Teams license. The removal takes effect on Monday, meaning any existing free chat sessions will stop working at that time.
Microsoft Teams removes free website chat support Monday
The product is Microsoft Teams, a collaboration platform owned by Microsoft. The feature in question allowed users to initiate chats with people who did not have a Microsoft account or a Teams license. This capability was part of the free tier of the service, enabling basic connectivity across organizational boundaries.
The deprecation is scheduled to take effect on Monday. Microsoft is removing the free website chat support feature entirely. Users will no longer be able to access this specific functionality through the web interface after the cutoff date.
Organizations relying on free Teams accounts for external communication must transition to paid licenses or alternative tools. The free website chat support feature is no longer available as of the implementation date. Teams users should adjust their communication methods to maintain contact with external parties.
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