NZXT has announced a defect in the SATA modular cables for some C1500 Platinum power supplies. The company identified a manufacturing error that affects a limited number of units sold to end-users in the United States. The announcement occurred on April 29, 2024.
The core issue involves the reversal of the 12V and 3.3V power rails within the affected cables. This wiring error means the cable delivers incorrect voltage levels to connected devices. Approximately 400 units are impacted by this specific defect.
Most modern SATA devices do not utilize the 3.3V rail, which reduces the likelihood of immediate impact for many users. Devices that rely on the 12V rail may fail to start because they receive only 3.3V instead. Components requiring the 3.3V rail may suffer permanent damage from the reversed connection.
This recall is strictly limited to the United States market. NZXT confirmed that the defect is isolated to a small batch of products distributed in this region. The company has not disclosed specific remediation steps or replacement procedures for affected customers.
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