A recent BIOS update for the Framework Laptop 13 has left some users with unbootable machines. This issue directly impacts owners of AMD Ryzen 7040 models who applied the stable release in June. We need to look at the specific fixes and the company's response to this firmware defect.
Framework replaces motherboards and adds crisis recovery mode
Framework confirmed that BIOS version 3.20 can cause motherboards to stop booting on affected systems. The update added support for haptic touchpads, touch panels, larger batteries, and AMD PhoenixPI updates. However, a small percentage of these updates resulted in non-bootable boards.
The company is replacing in-warranty motherboards for affected users. They are also making exceptions for out-of-warranty replacements if a stable-release BIOS update caused the failure. Framework has not disclosed the exact number of systems impacted by this issue.
To prevent future occurrences, Framework is introducing a "Crisis Recovery Mode" BIOS functionality. This feature enables a path for failed updates to be directly recoverable. The fix addresses the stalling process that some users reported at the firmware progress screen. We looked at the last Framework Laptop 13 update earlier while tracking similar stability themes.
Discussion
0 comments
Log in to join the thread with a thoughtful take, question, or correction.